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3:43
YouTube
ProductPlan
Kano Model Basics | Definition, Overview, and Best Practices
What is the Kano Model? The Kano Model (pronounced “kah-no”) is an approach to prioritizing features on a product roadmap based on the degree to which they are likely to satisfy customers. Product teams can weigh a high-satisfaction feature against its costs to implement, to determine whether or not adding it to the roadmap is a ...
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