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YouTubeLenovo
Lenovo Digital Workplace Solutions: The Service Desk Revolution
Marie Buckley, Sr. SMO Manager, DWS Delivery, and Alex Keating, SSG Pre-Sales Technical Services Manager at Lenovo, explore the evolution of the service desk and how AI is transforming workplace support. They discuss how service desks have shifted from traditional, manual support to highly automated, personalized, and omnichannel experiences ...
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