Drive productivity and personalization with predictive AI, generative AI, and agents across the Customer 360. Create and deploy assistive AI experiences natively in Salesforce, allowing your customers and employees to converse directly with Agentforce to …

Mar 7, 2023 · Einstein GPT will infuse Salesforce’s proprietary AI models with generative AI technology from an ecosystem of partners and real-time data from Salesforce Data Cloud, which ingests, harmonizes, and unifies all of a company’s customer data.

Artificial intelligence (AI) is the broad ability to have machines think and act like humans in processes like learning, reasoning, and problem-solving. Think of AI as a tool that can analyze data, make decisions, and perform tasks that would normally require human input.

Supercharge your workforce efficiency using generative AI and Einstein. Einstein brings generative AI technology to your business at scale. Our Einstein platform securely connects your Salesforce data with the power of large language models (LLMs) to …

Sep 2, 2024 · Einstein GPT is a powerful AI tool that combines public and private AI models with CRM data. This allows users to ask natural-language prompts directly within Salesforce CRM. The result is AI-generated content that is continuously adapted …

2 days ago · Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Lead Admin Evangelist at Salesforce and the host of How I Solved It and Automate This!. Join us as we chat about everything coming with the Spring ’25 release …

Connect with a suite of generative AI tools, including Einstein Studio, Prompt Builder, and Agentforce. Protect your data and your users with Trust Layer features, such as data masking and toxicity scoring. Einstein brings generative AI to your business at scale.

Discover how you can use generative AI to boost your CRM. Plus, use Prompt Builder to build effective prompts, set up Agentforce as your AI assistant, and build custom AI models with Model Builder.

Build and validate Salesforce AI product knowledge through free self-paced learning, instructor-led training, and certifications. Enhance your AI knowledge with deep, technical learning. Get hands-on in your own practice org with Agentforce, Prompt Builder, and Model Builder.

Sep 27, 2024 · Augmented by Salesforce’s Tableau analytics suite, AI agents can deliver actionable insights and even trigger actions throughout a customer journey to improve multichannel experiences.