Learn more about how orders are added to the Shop app, automatic order tracking, and how to add an order to Shop manually.

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Learn more about the status of your orders before and after the order ships, as well as the statuses of canceled orders and refunds.

You can track orders that populate in the Shop app automatically, or that you add manually in the app. When a valid tracking number is available, Shop uses information from the carrier delivering your …

The Shop Help Center will support you as you learn about and use the Shop app. We have documentation to answer your questions.

Learn more about adding orders manually in the Shop app with the tracking number, package name, and carrier information.

If a delivery doesn’t appear automatically in the Shop app, then you can manually add the tracking details to the Shop app. After you manually add the tracking details, it displays as an order in the …

The delivery details screen in the Shop app provides information such as a tracking map, store name, order status, tracking number, carrier name, and options for contacting the store or carrier.