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  1. What is Costco’s return policy?

    Risk-Free 100% Satisfaction Guarantee On Membership: We will cancel and refund your membership fee at any time if you are dissatisfied. On Merchandise: We guarantee your …

  2. Costco Customer Service

    Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics.

  3. Tire Center FAQs - Costco Customer Service

    Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics.

  4. When will I see my Costco.com refund?

    If you’re returning an item you purchased on Costco.com, the typical time frame for the refund to be issued depends on how it’s being returned: UPS Return Label: 2-3 business days after the …

  5. Same-Day Delivery Powered by Instacart FAQs

    Same-Day Delivery Powered by Instacart is available to members in most metropolitan areas. Visit Costco Same-Day Delivery and enter your address to see if delivery is available in your …

  6. Return or Replace your Costco.com Online Order

    We are committed to providing quality and value on the products we sell with a risk-free 100% satisfaction guarantee on both your membership and merchandise. Limited exceptions apply. …

  7. How can I return an item purchased in a Costco Warehouse?

    With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you*. It helps if you …

  8. How can I reschedule or cancel the pickup of my large item return?

    To reschedule or cancel the pickup of a large item return: Visit Costco.com and select Orders & Returns Select the order that contains the item being returned. Select View Return/Refund …

  9. Costco.com Self Service Return Exclusions

    Many of the items from the categories below cannot be returned through Self Service on Costco.com: Special Order Kiosk items - countertops, custom flooring, garage doors, home …

  10. How are freight returns handled? - Costco Customer Service

    If your item was delivered by a freight carrier, it will be picked up the same way it was delivered (Curbside or Threshold or White Glove). There are a few exceptions, however: freight pickup …