I've been charged twice - Microsoft Support
If you don't find duplicate charges in your Microsoft account order history, you may have multiple accounts (for example another family member) using the same credit card.
Double billing by Microsoft 365 - Microsoft Q&A
Dec 2, 2025 · To address the issue of double billing for your Microsoft 365 subscription, you can follow these steps: Check Your Billing Account: Go to the Microsoft 365 admin center and …
I have been billed twice for Microsoft 365 - Microsoft Q&A
Jul 22, 2025 · Otherwise, Microsoft's billing support team will be able to investigate the duplicate charge and assist you with a refund or preventing future occurrences. Let me know how it goes.
I was charged twice for a microsoft 365 subscription how can i get ...
Sep 15, 2025 · Check your payment history in your Microsoft account or with your bank/credit card provider to confirm the double charge. You can cancel the duplicate subscription.
How to investigate a billing charge from Microsoft
When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible. …
Double Billing - Microsoft Q&A
Nov 25, 2025 · Review your billing history: Look at your billing history in the Microsoft account settings to identify any duplicate charges. Unfortunately, I cannot resolve account-specific …
I was charged twice for my subscription, How do I get refund
Jun 30, 2025 · Visit https://account.microsoft.com/billing/orders and sign in with your Microsoft account. Look for the duplicate charges in your order history. You should be able to identify …
I've been charged twice for Microsoft office, how do i get a refund?
Aug 7, 2025 · If it doesn't work or you need further assistance, I recommend contacting Microsoft Billing Support directly for your security and privacy. This request may involve personal or …
How do I get a refund on a double charge - Microsoft Q&A
May 18, 2025 · Click “Get support”, choose Billing, and request a call or chat You may be asked to verify your account and billing information After requesting a refund: Check your email …
My Microsoft 365 personal subscription charged three times
May 24, 2025 · Type "Double billing or duplicate charge" > Contact Support > Microsoft 365 and Office > Manage my subscription > Confirm > Chat with a support agent in your web browser
Why was I charged twice for my Microsoft 365 account
Jul 25, 2025 · Understand your invoice for your Microsoft MCA billing account Learn how to interpret the charges on your invoice for your Microsoft business subscription with an MCA …
how do I correct a double billing for my microsoft 365 subscription?
Jul 31, 2025 · I am being double billed for my Microsoft 365 subscription account ending in 1711. I was billed $141.43 on April 12 and paid this bill via my Capital 1 credit card auto pay...I …
I was double billed. How do I get a credit for that amount?
Mar 21, 2024 · Hi, You can take the following actions to fix the multiple billing issue and ask for a credit for the duplicate charge: Examine your statement of charges: First, make sure that …
Double billing - Microsoft Q&A
Jan 20, 2025 · I would like to speak with someone in an effort to receive a clear explanation of the duplicate charges. I cannot afford monthly charges and the annual subscription fee.
MS Billing duplicate charge - Microsoft Q&A
Nov 4, 2024 · Hi DaymondCox, Thank you for connecting with us in Microsoft community. According to your description in the support category "Microsoft 365 and Office / Subscription, …
I was charged 8 times for my subscription - Microsoft Q&A
Aug 25, 2025 · 3: In the search box, type "Double billing or duplicate charge" 4: At the top under the blue banner that reads "Contact Microsoft Support", click "Contact Support"
My Azure account has been charged twice for the same billing …
Dec 2, 2024 · If you’re noticing double charges for the same billing period, I would suggest contacting the Azure Billing Team to investigate the duplicate charges. They can help confirm …
I have been billed 4 times for the same product. Every time I try to ...
Jun 27, 2025 · Type "Double billing or duplicate charge" > Sign in to Microsoft Support or Contact Support > Microsoft 365 and Office > Billing and Payment Updates > Confirm > Chat with a …
On my cc statement, I see two charges for M365. How can I get …
1 day ago · On my cc statement, I see two charges for M365. Can someone please help so we are only paying for one subscription? Thanks!
Double billed want a refund plz - Microsoft Q&A
Jul 5, 2025 · Find the duplicate charge or purchase in your order list. Click on the order, then select “Request a refund” or “Get help”. Fill out the form with the reason (e.g., "Double billed") …
Double billing - Microsoft Q&A
By following these steps, you should be able to resolve the double billing issue and stop any further charges.
How to refund a duplicate charge and prevent future charges.
Apr 23, 2025 · Hi, How can I get Microsoft to refund a duplicate charge in Azure? Or an actual person to look into my billing problem? I am being charged PAYG compute pricing for a VM as …