The photos are really important because they’ve got to tell the story,” says Anthony McNee, blueprinter at Ultimate Collision ...

Self-pay customers present an opportunity for shops to book profitable cash sales while helping customers save money, all without any third-party payer hassles.

Collision repair shops struggle balancing increasing administrative duties with staff responsibilities and budgeting. Elite ...

The truth is, most of us are chasing the same things: acceptance, happiness, stability, a little breathing room. We want to ...

Communication between the wholesaler and the repair side is vital to the industry's success. By talking to each other, the auto collision industry can advance its strategies ...

SAFE AND EFFICIENT REPAIRS: Remote scanning allows an off-site technician to analyze and diagnose a vehicle’s electronic ...

Robbie Windham started learning collision repair in his parents' garage. Today, he runs a 10,500 SF shop that prioritizes ...

Together, Paint and Material and Sublet make up as much as 19% of sales. Here are process areas of improvement on which to ...

Training isn’t always fun, but it’s essential to your shop’s growth. Learn how to get your employees more engaged.

The owner’s responsibility is ultimately to make sure the business is healthy, with good profitability and cash flow.

A supplier must protect their customer relationship by listening to their customer, responding to their needs, and showing up ...