Agentic AI changes this. It can watch for triggers – like fraud or service failures – and act before the customer even picks up the phone. Instead of dealing with a complaint, it reaches out, resolves ...

The company’s latest quarterly results show that the Microsoft cloud is booming. But the CMA is not happy with how it’s ...

Adele is a member of Families and Survivors to Prevent Online Suicide Harms campaign, a network that brings together ...

Ingram Micro is being threatened with a data leak from SafePay – the group that carried out a ransomware attack on the ...

Leading Japanese operator unveils four key developments in 5G, cloud and AI as well as key partners to facilitate plans as it ...

IoT low-power wide area network alliance reveals regulatory decision to expand coverage into remote regions, enabling use cases such as logistics, agriculture and environmental monitoring, without ...

If you’re running a mission-critical datacentre, for example, you start with “five nines” as the definition of “good enough” – 99.999% availability, roughly equivalent to five minutes downtime a year.

Datacentre operators are 'quietly retiring' their net-zero strategies, as Uptime Institute data shows downturn in the number ...

The deal marks Palo Alto Networks’ entry into the identity and access management space amid the growing need to secure human, ...

However, Meta has continued to grow its server estate. Its stated capital expenditure was $17bn, driven by investments in servers, datacentres and network infrastructure. Li reported that Meta has ...

The workflow giant is building a data foundation for agentic AI and eyeing a slice of the business intelligence and analytics market ...

Andela and the CNCF aim to train between 20,000 – 30,000 African technologists by 2027, skilled in everything they need to create and use AI systems, which is increasingly required. The first cohort ...