The technology enables brands to offer friction less customer support through AI-powered voice and chat within WhatsApp, creating a single, connected service journey.

By integrating messaging, automation, data, and AI into a single solution, they help brands scale what retailtainment was ...

HCLTech’s enterprise-grade cognitive virtual agent with generative AI offers dynamic, personalised, and intelligent engagement.

Personalization has already matured into a multi-billion-dollar industry, and it's still accelerating. This evolution marks ...

Artificial Intelligence (AI) is reshaping how businesses operate today, according to Rajib Roy, Founder and CEO of Royex ...

US-based customer relationship management software for online stores, Klaviyo, has launched an AI agent. It is used in ...

AI browsers like Perplexity's Comet and ChatGPT's web-powered experience are redefining how we search, shop, and complete ...

Under the new rules, each marketing template costs ₹0.78, utility and authentication templates ₹0.11 each, all billed per message ...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced it has been recognized as a Leader in the 2025 ...

South Africans have told us what they thought about AI potentially taking their jobs, and the verdict? A bit confusing.

Refresh your hospitality tech stack with these new products.