Gadgets 360 had the opportunity to sit down with Francis Wong, Chief Marketing Officer at Realme India, ahead of the big ...

AI has undeniably brought many improvements to the eCommerce landscape, but it’s crucial not to ignore the serious challenges ...

Hear how omnichannel engagement changing the automotive game, plus get 3 key “AI readiness” assessment questions!

HCLTech’s enterprise-grade cognitive virtual agent with generative AI offers dynamic, personalised, and intelligent engagement.

Whatsapp has made it an everyday thing to be introducing new features to enhance the app generally. The latest features ...

Investigatory Powers Tribunal to hear arguments in public over lawfulness of secret UK order requiring Apple to give UK law enforcement access to users’ encrypted data stored on the Apple iCloud.

Few people are paying attention, and some CEOs are afraid to disclose the dire impact. Thus, most of us are blissfully ...

Twilio shares jump after unveiling new AI-driven customer engagement tools, including real-time journeys and EU data residency features.

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced general availability of Event Triggered Journeys in ...

AI is driving a new wave of CCaaS market growth. NICE, Genesys and Amazon Connect lead the seat count — but the game is ...