The companies I work with that are extracting real value aren't buying the most features. They're buying the minimum viable ...
Exclusive conversation with Satya Shobhan Mahapatra of JUSTO RealFintech on how digital mandate platforms are transforming real estate through AI, transparency, and tech-driven partnerships that boost ...
Shopify reports that businesses increasingly use AI to boost efficiency, personalize products, and enhance customer service ...
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What Is Interactive Voice Response?
In today’s fast-paced business environment, managing incoming calls efficiently can make the difference between delighted customers and lost opportunities. That’s where interactive voice response (IVR ...
A revolution is playing out quietly in the world of debt recovery, thanks to artificial intelligence. Bots are now collecting ...
Explore the future of customer experience at the ETBrandEquity CX Summit 2025, where industry leaders emphasize the ...
Barclays 23rd Annual Global Technology Conference December 10, 2025 4:55 PM ESTCompany ParticipantsMichael Burkland - CEO ...
A merger between fellow Côte d’Ivoire players African Gold and Montage Gold will create a significant gold company in the ...
AI is helping small businesses work faster, tailor marketing and expand services, while still relying on people for ideas, judgment and customer connection.
Harry Folloder, Chief Digital & Technology Officer at Alorica, brings a blend of technical acumen and people-centric leadership to his role, having served in senior digital product and ...
Lucinda Scott, customer service director at first direct, tells Insider about the factors behind the bank’s position as the UK’s number one customer service brand.
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