Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...
“My heart is broken,” said Mike, when he lost his friend Anne. “I feel like I’m losing the love of my life.” Mike’s feelings were real, but his companion was not. Anne was a chatbot — an artificial ...
Zoha Khawaja receives funding from AI4PH-HRTP and SPARK Good AI Lab. Jean-Christophe Bélisle-Pipon receives funding from the US NIH Common Fund (OT2OD032720 & OT2OD032742) and the Social Sciences and ...
Pooja Shree Chettiar does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations ...
Every user interaction improves chatbot performance. Developers are therefore incentivized to boost user engagement. This can lead to sycophancy, emotional manipulation, and worse. Anyone who ...