MRM MENAT's Seton Vermaak explains why the future of CRM lies in the fusion of behavioural data, CX, and business model ...

CRM helps, but healthcare AI needs context, compliance, collaboration and continuous learning to transform patient care.

Traditional capacity planning won’t work in the era of agentic AI, where autonomous systems interact, collaborate, and make ...

Think about your CRM incidents ... a canonical data model around that. But the most important part is what kind of insights and actions could I determine and glean -- as a next step along that data ...

The Zacks Consensus Estimate for Salesforce’s fiscal 2026 and 2027 earnings implies a year-over-year increase of approximately 11.2% and 11.7%, respectively. Estimates for fiscal 2026 and 2027 have ...

An AI data pipeline is a system that automatically moves data from its raw collection stage all the way through to training ...

Discover the challenges faced by MarTech leaders in managing data fragmentation and how Customer Data Platforms (CDPs) offer ...

The new paid service replaces the Agentspace app launched in 2024 and grounds the AI assistant in a range of business data.

Rocket CRM announced today the launch of a partnership designed to provide integrated marketing automation and seamless CRM synchronization for organizations seeking tighter alignment between customer ...

Martech is drowning in silos and inconsistent data. OSI could solve the chaos with one open standard, giving teams clarity ...

Value orchestration is a discipline within enterprise intelligence focused on turning fragmented data into coordinated, cross ...

The model, Gemini 2.5 Computer Use, uses a combination of visual understanding and reasoning to analyze user’s requests and ...