MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

TMC Labs CUSTOMER Innovation Awards recognize contact center, CX, and CRM solutions that demonstrate exceptional innovation, ...

Research on "silent abandonment" shows how damaging uncertainty around patience and drop-offs can be; if silence appears at the wrong moment, customers simply leave and the organization often does not ...

"I would tell my younger self to be patient with the process of building a career and to recognize that success is as much ...

What are the most popular jobs in the Lehigh Valley? Who gets paid the most? What do you do for a living? How much do you make? Those are some of the first things people want to know about new ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. Phynart Studio / Getty Images A call option, ...

Marguerita is a Certified Financial Planner (CFP), Chartered Retirement Planning Counselor (CRPC), Retirement Income Certified Professional (RICP), and a Chartered Socially Responsible Investing ...

Tuerk said the failed override vote leaves intact his original budget with a 4% tax increase. However, City Council's lawyer said the veto leaves the city in limbo with no budget for 2026. Tuerk said ...

Why settle for an ancient, analog PBX? The top voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price.

During this month's Cobb County Legislative Delegation meeting at Jim Miller Park, Clint Mueller, deputy director of the ...

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