The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Jason VandeBoom ...

It’s scary to think how technology is taking over our lives. Decades ago, nobody would have cared if they stepped away from home without their phones. Today, not only have smartphones become an ...

ActionBase – Human processes are business processes that generate a business outcome that is heavily dependent on interactions between people. These are also called “tacit interactions†by ...

How will AI empower humans? Dr. Haiyi Zhu explores this topic and more in this second article in a series on AI visionaries. The impact of AI on customer experience is expected to be significant in ...