The diagram above illustrates the basic value chain for residential broadband providers. In terms of the three broad areas of innovations described in the previous section, the most important players ...

This is about my journey, from a newly-minted yet confused CEO caught like a rabbit staring helpless into the oncoming headlights of change – to being voted one of the most influential people in IT ...

Total cost of ownership (TCO) was popularized by Gartner in the 1980s. The basic idea is that the value derived from a product involves more resources than what you pay the supplier. Take the ...