The CRM vendor advised ignoring or deleting suspicious emails and said the attacks were not tied to any breach or software ...

Cybercriminals are abusing a widespread lack of authentication in the customer service platform Zendesk to flood targeted email inboxes with menacing messages that come from hundreds of Zendesk ...

People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims ...

On January 19, 2023, reports began to surface about a potential Zendesk data breach. While the company has yet to publicly confirm that it was the target of a cyberattack, some of the company’s ...

(MENAFN- News Direct) Email is far from dead. In fact, it is still one of the most powerful ways to connect with customers, nurture relationships, and deliver important updates. The challenge is that ...

Chat bots have ballooned in popularity in recent months, and now we’re seeing some interesting examples of how that technology, where computers interact and respond to human requests, is being used to ...