Reverse logistics is the process of moving goods from their typical final destination (the consumer) back upstream in the supply chain for various purposes such as returns, repairs, recycling, or ...

For years, retailers have seen product returns as a headache, or just another cost of doing business. The logistics required for returns needs a different approach and mindset from that of regular ...

Our annual gathering of freight transportation industry analysts reveals that the cycle of rate and capacity fluctuations continue their age-old volatility, but in a more muted fashion. Here’s a look ...

Returned items cost U.S. companies $816 billion in 2022 and added 9.5 billion lb. of waste to landfills. Small fleets and owner-operators can pick up more freight during downtimes by helping retailers ...

Sylvia Ng is CEO of ReturnBear, a platform for e-commerce reverse logistics, making returns better for brands, customers and the planet. As soon as fall hits, I’m already thinking about the holidays.

When you order a pair of sweatpants online and don’t want to keep them, a colossal, mostly opaque system of labor and machinery creaks into motion to find them a new place in the world. From the ...

A year ago, 16% of holiday shopping purchases were returned, according to data from Salesforce. With many Christmas 2023 purchases still within a returnable timeframe today, Salesforce anticipates a ...

Consumers love things, and they love returning those things to get more things. The world spins on things, and companies are dependent on logistics experts to help them navigate efficient global ...

This is an excerpt of the original article. It was written for the January-February 2024 edition of Supply Chain Management Review. The full article is available to current subscribers. Back in 2019, ...

The challenges of reverse logistics are many, but perhaps none is bigger than the challenge of overcoming the fragmentation of the industry. According to data from the Reverse Logistics Association ...

AI-driven digital freight matching platforms are transforming the brokerage landscape, helping shippers and carriers automate workflows, boost utilization, and navigate the lingering freight recession ...