CMSWire's Dom Nicastro explores the $14B planned IPO for customer experience management provider Qualtrics and what it means for the CX market. However, the $14 billion IPO aspiration is another ...

Over the weekend, software giant SAP announced that it will take Qualtrics public, with the German software company retaining a majority stake in the Utah-based “experience management” firm after its ...

After being acquired for $8 billion in November last year, Utah tech unicorn Qualtrics is now part of the German software behemoth SAP, but how do their platforms align and what does the ideal ...

I want to set the context for what follows. I'm far less interested in the price that SAP paid, eye-watering though it is - than I am in the strategic direction it implies. SAP has a relevance issue ...

The growing use of automation and artificial intelligence (AI)-powered chatbots in customer service and other business processes has raised concerns about the technology removing the human element ...

The Exchange is taking a break from vacation to dig into the new Qualtrics S-1 filing. Then the column and newsletter are back on hold until January 4. This afternoon, Qualtrics, a software company ...

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A Qualtrics IPO has been one of the more talked-about offerings coming on the horizon lately. Once the Qualtrics stock symbol surfaces, there could be a rush on the stock. But should you invest in ...

Qualtrics is baking artificial intelligence (AI) capabilities across its platform to help enterprises improve digital experiences for employees and consumers. Speaking at the X4 event in Sydney this ...

Remember those people with clipboards at shopping malls, asking what brand of toothpaste you liked? They're vanishing. So are flyers on college campuses, asking you to pick up a quick $15 by filling ...

Qualtrics International turned Thursday into something huge for Utah, its economy, a growing tech sector and for investors. It also made history. And lots of money. The cloud-based software giant, ...