Live chat is a feature that makes your website more informative and engaging to visitors. It helps you differentiate yourself from the competition, giving prospects and customers a more interactive ...

The Forbes Advisor Small Business team is committed to bringing you unbiased rankings and information with full editorial independence. We use product data, strategic methodologies and expert insights ...

Opinions expressed by Entrepreneur contributors are their own. While most businesses have a contact form on their website, they lack a live chat feature that offers users instant answers to their ...

Brian Honigman is a marketing consultant, a freelance writer and a social media enthusiast. This post was originally published on Jumplead. You don’t need a master’s degree in marketing to understand ...