Taking a team approach to filling a queue or managing a social channel is a splendid way of saving time on social media. You don’t have to do it all yourself. Others have amazing ideas and content to ...

IBM’s Lotus division is juicing its collaboration tools with a dose of analytics and cloud-based integration with the belief it can redefine the technology, meet the needs of a sophisticated new user ...

Enterprise 2.0 strategies are becoming more popular among companies today, but there are serious logistical and legal challenges along with the expected benefits of using social collaboration tools.

Elie Auvray takes pride in his digital experience company's mission: unify web content management, digital marketing and portal aggregation capabilities and reduce software silos and third-party ...

Collaboration platforms are mission-critical tools for modern workplaces, connecting teams, streamlining workflows and enabling faster decision-making. But choosing and deploying one can be a ...