NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas services.

A postcard from NYSEG informing a customer that a smart meter installer will be in their neighborhood soon to setup their upgrade. If it hasn't already arrived, the latest in energy use tracking ...

TOLEDO, Ohio (WTVG) - There’s an ongoing effort to install smart meters throughout FirstEnergy service areas, including in Toledo. And it could come at a price and some customers are upset by the ...

CLEVELAND, Ohio -- FirstEnergy is in the middle a three-year effort to install smart meters throughout parts of Ohio as part of an approximately $250 million effort to modernize its system. The ...

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...