A single incident can undo years of steady work for a small business. An unhappy client or a technical failure often triggers costs that reach far beyond what a sole trader or small team can absorb.

Forbes contributors publish independent expert analyses and insights. Writes about the future of finance and technology, follow for more. Small businesses face significant hurdles, particularly when ...

Forbes contributors publish independent expert analyses and insights. Writes about the future of finance and technology, follow for more. Bradd Chignoli is the Executive Vice President and Head of U.S ...