More importantly for sentiment, SAP's CFO flagged a sharper-than-expected slowdown in current cloud backlog growth despite reported strength, attributing it to a deal mix shift toward large ...

Salesforce is focusing on profit growth as its business matures. ServiceNow continues to grow at a much faster rate. The pricier stock still deserves its higher valuation. Salesforce and ServiceNow ...

Salesforce today announced the next generation of its Service Cloud Einstein, which combines its flagship CRM solution with artificial intelligence (AI) and guided workflows for agents and customers.

As noted previously, when Veeva ended its licence agreement with Salesforce, it not only triggered a battle royale for ...

On Wednesday, September 6, contact center and customer relationship management powerhouses Genesys and Salesforce announced a partnership to help businesses drive more value from data and AI with ...

Salesforce Inc. co-founder and Chief Executive Marc Benioff is articulating a bold vision for the next era of enterprise software. In an exclusive interview with theCUBE on April 25, Benioff outlined ...

Salesforce recently pulled back the curtain on a plan to adapt its customer management and analytics software specifically for the use of life sciences companies, and several supporting roles in that ...

One of the first contact center providers to join Salesforce pilot program as a premier provider for Service Cloud Voice, now with the ultimate omnichannel solution "We are very excited to have Vonage ...