New resource helps restaurant CMOs transform first-time guests into loyal regulars through data-driven loyalty programs ...

For much of the past decade, e-commerce growth followed a predictable playbook. Brands prioritized customer acquisition at ...

The strange thing about working in the home comfort industry is that you are never able to get too comfortable. This is an industry of unavoidable weather-driven peaks and valleys where extremes can ...

Sustaining an invested and dedicated workforce is a crucial yet challenging task that every employer faces. Between a competitive job market, family obligations and work-life balance priorities, the ...

In higher education, retention is defined as the process of keeping students enrolled in a college or university. Retaining students yields strong graduation rates, which indicates that an institution ...

Forbes contributors publish independent expert analyses and insights. I write about the ever-changing workforce and leadership. Congratulations! You've just been offered a retention bonus. As you ...

The retention ratio measures the percentage of a company’s earnings that are reinvested rather than distributed as dividends. Investors use the retention ratio to assess how much profit a business ...