Imagine taking your lunch break on a busy day at work, but then a customer complains and seems to think you shouldn’t be taking a break since the store is so busy. Would you apologize, ignore the ...

More than a quarter of retail workers say that they have experienced physically aggressive or violent behaviour in their current jobs as the UK continues to battle a years-long fight against ...

More than half of retail workers say they may leave their jobs in the next year because of personal safety concerns, according to new research from the Loss Prevention Research Council (LPRC) ...

The Kindness Week initiative is encouraging shoppers to be kind to hard-working retail staff ...