For hospitals, a strategy to expand market share requires more than adding physicians to the ranks. Hospitals can strengthen their market share by borrowing efficiencies and strategies that have ...

It's not just about location. There's an urgent need—and growing opportunity—to reinvent the healthcare experience by adapting key retail principles to design outpatient “stores.” There's never been a ...

As retailers adopt more AI tools, the National Retail Federation’s Center for Digital Risk & Innovation created and published its “Principles for the Use of Artificial Intelligence in the Retail ...

Generative AI (Gen AI) has brought about a seismic shift that’s reshaping customer interactions and business operations. As retailers ride the AI wave, it’s important to simultaneously address both ...

Neil Arrowsmith, group CEO of design-led retail consultancy Greater Group, shares his four principles of design that retailers can use to optimise spaces. Optimising the value of space is about using ...

03 June 2013 Study recommends that retailers invest in technology and skills to gain better insights from data, butaddress core retail principles first Effectively measuring, analyzing and acting on ...