The talk of artificial intelligence (AI) agents is becoming more commonplace these days. If you’re not familiar with them, it’s easy to assume they are “AI-powered” chatbots found on customer service ...

Federal agencies with highly sensitive workloads now have the opportunity to use OpenAI GPT-4o. Microsoft announced that it received FedRAMP High accreditation to offer the OpenAI generative AI ...

The rise of robotic process automation in the late 2010s heralded a new era of knowledge work automation. RPA bots could emulate human tasks, completing simple workflows via scripted interactions with ...

Imagine a David Attenborough style narration as a small bot emerges, blinking, into the daylight. It begins to use rudimentary tools, does as it is told, before being joined by a more sophisticated ...

I’ve been part of the automation world since the early 2000s, and there’s been a fascinating evolution from clunky old screen-scraping tools to the current wave of “intelligent process automation” ...

Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. The Defense Logistics Agency provided ...

Blending generative AI and RPA can grow your AI strategy—while boosting value for your business. Some of tomorrow's most promising applications may lie in connecting robotic process automation (RPA) ...

CAMBRIDGE, Mass., Oct. 4, 2022 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider that builds agility into the world's leading organizations, today announced the latest ...

Despite my piece lambasting AI agent (over)hype, I am not anti-agent, even if "agentic" is low on my list of favorite buzzwords. I'm just pushing for more precision on the pros and cons - and use case ...