Measuring business traveler "feelings"—or "sentiment," in business parlance—at scale is the goal of a new set of feedback collection and reporting tools called Concur Experience Optimizer announced ...

Deal is among the biggest in the CX software space; Qualtrics confirms and calls it a win for AI-powered experience management. Qualtrics, the customer experience software provider known for its CX ...

Qualtrics' President of AI, Gurdeep Pall, believes the company's repository of human sentiment data could position it to move beyond traditional experience management into higher-value business ...

Former Microsoft executive Julie Larson-Green is joining data-research startup Qualtrics as chief experience officer, overseeing product design and employee-related operations like hiring and ...

Two of the top venture capital firms have written a big check for Qualtrics, a 10-year-old company offering online data collection and analysis. The $70 million round is Qualtrics’ first institutional ...

The ability to understand how your customers and your employees are feeling and then take action on that data is just golden. That being so, this must be a Gilded Age for Qualtrics, where CEO Zig ...

Two giants of the experience management software world are joining forces, with Qualtrics International Inc. announcing its intent to acquire rival firm Clarabridge Inc. today in a deal valued at ...

The technology industry is fond of creating new acronyms, buzz phrases and decorative confetti in an attempt to describe new use paradigms and platforms. Among the current favorites is ‘experience’, ...

SALT LAKE CITY, and SEATTLE, April 23, 2019 /PRNewswire/ -- Qualtrics, the leader in experience management, today announced the launch of the Employee Benefits Optimizer. The Employee Benefits ...

It’s been a bumpy ride for Qualtrics the past few years. In late 2018, the company was acquired by SAP for $8 billion. Then in July 2020 SAP announced that it was spinning out Qualtrics, giving it ...

Former Microsoft Corp. executive Julie Larson-Green is joining data-research startup Qualtrics as chief experience officer, overseeing product design and employee-related operations like hiring and ...