On March 10 we described a compendium of management frameworks and concluded that the ITIL is the best of the bunch because it is most comprehensive and describes IT as a service. The March 17 post ...

Learn about the direction performance management is heading and how the most effective trends can help manage your team.

Continuous performance management can boost morale and improve communication. Learn how to implement continuous performance management in your company.

Welcome to the toughest “do more with less” year in memory. Chances are your boss will expect improved application performance while axing your group’s budget. And you’re probably on edge about ...