Outbound call centers can be broadly classified into two distinct types based on the nature of the calls being made. In each classification, the agents are either mostly engaged in campaign management ...

MIAMI, FL--(Marketwire - Feb 27, 2013) - Nexogy, a hosted communications solutions provider, and Sytel Limited, a leading vendor of contact center software with predictive dialing, today announce a ...

5 Types of Call Centers to Attract and Serve Your Customers Your email has been sent Discover how you can leverage different types of call centers to improve customer support and enhance operations.

Voice AI agents for appointment-scheduling calls can represent a great opportunity to optimize the bottom line while not ...