Over the past few months, tech execs like Elon Musk have touted the performance of their company’s AI models on a particular benchmark: Chatbot Arena. Maintained by a nonprofit known as LMSYS, Chatbot ...

Silverback AI Chatbot has announced ongoing development and refinement of its AI Assistant feature, reflecting significant shifts in how organizations manage digital communication, user interaction, ...

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

AI is reshaping HR, offering new efficiencies in recruitment, learning and workforce insight. But without thoughtful ...

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

While Nomi's chatbot is not the first to suggest suicide, researchers and critics say that its explicit instructions—and the company’s response—are striking. For the past five months, Al Nowatzki has ...

Chatbots share limited information, reinforce ideologies, and, as a result, can lead to more polarized thinking when it comes to controversial issues, according to new Johns Hopkins University–led ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

Over the last five years the use of highly personalized artificial intelligence chatbots — called companion chatbots — designed to act as friends, therapists or even romantic partners has skyrocketed ...

Fourteen-year-old Sewell Setzer III loved interacting with Character.AI’s hyper-realistic chatbots—with a limited version available for free or a “supercharged” version for a $9.99 monthly fee—most ...

As chatbots powered by artificial intelligence explode in popularity, experts are warning people against turning to the technology for medical or mental health advice instead of relying upon human ...

Teen use of AI chatbots is growing, and psychologists worry it's affecting their social development and mental health. Here's ...