Oracle customers want better product support through improved call centres and more information about services. Ronan Miles, chairman of the UK Oracle User Group, told ZDNet Australia's UK sister site ...

Oracle customers want better product support through improved call centres and more information about services. Ronan Miles, chairman of the UK Oracle User Group, told silicon.com: "Areas of issue are ...

Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, such as old tickets, links to database patch programs and release schedules ...

A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6. Oracle has ...

Despite complaints from many users, Oracle is showing no signs it will reverse course on plans to shut down the venerable MetaLink support portal, long used by thousands of IT professionals around the ...

The Oracle Applications Users Group (OAUG) and Oracle Corp. remain divided over who should control the conferences aimed at users of the company’s business applications, nearly three months after ...

Everybody talks about Twitter, but few of us have arranged our “following” list so that it’s #justright. The purpose of this post is to tell you that it’s OK to drop @ladygaga (39,518,575 followers) ...

Oracle customers are intrigued by recent musings by Larry Ellison, the company’s chief executive officer, suggesting Oracle might offer its own Linux distribution. Users would welcome the tighter ...