KNOXVILLE, Tenn.--(BUSINESS WIRE)--Focus on Therapeutic Outcomes, Inc. (FOTO), a leading healthcare data analytics company with 21 million clinical patient assessments, today announced the addition of ...
There’s a reason why so many companies rely on Net Promoter Score (NPS) as a customer-experience metric. It’s relatively simple to implement, and the output—an easy-to-understand score—slides ...
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