Why is positive feedback so important? The Gottman Institute conducted research showing that the "magic" relationship ratio of positive to negative interactions was 5:1 for healthy personal ...

We all know that feedback helps us grow. And receiving constructive or negative—not positive—feedback is what helps us grow the most. But here’s the problem: many people shy away from giving negative ...

Max just closed his laptop after a brutal weekly check-in with his boss. The entire conversation focused on Max’s performance: how he’s missing deadlines and turning in subpar work, and how it’s ...

Imagine a time when someone in your project team is not meeting expectations. Or a time when your close friend or sibling engaged in troubling behavior. You may want to speak up, share your ...

When it comes to giving negative feedback at work, the so-called "compliment sandwich"—praise, criticism, praise—may no longer be effective, according to ongoing research from the Ivey Business School ...

You have a scheduled meeting with a subordinate. The feedback is going to make the person squirm. In this blog, we will provide research-based suggestions to help you be more effective in giving ...

Some 28 years ago, fresh out of Brown University, Jeff Wetzler found himself in his boss’s office seeking information. I nstead of a straightforward answer, he got a scolding from his manager. “Why ...

Praising good performance is easy, but what about those times when someone on your team needs a kick in the butt more than a pat on the back? In that case, you’ll need to give some negative ...