A senior paediatrician has warned that the NHS 111 helpline may not be "safe and effective" for diagnosing illness in young children. Professor Neena Modi, who is president of the Royal College of ...

Emergency service workers are expecting your call. Many anticipate increased demand for help with the flu and various incidents over the festive period, but workers are also bracing themselves for ...

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The call handling service NHS 111 increased the use of ambulance and urgent and emergency care services during its first year of operation, shows a detailed evaluation, published in the online journal ...

Around one in 20 calls made to the healthcare helpline NHS 111 result in unnecessary attendance at emergency care within 24 hours, despite callers having been advised to seek alternative forms of care ...