Last month, Netherlands-based Anywhere365 announced its Dialogue Cloud solution was the first to be certified by Microsoft in their Connected Contact Centers program for Microsoft Teams. Microsoft ...
AudioCodes' Voca Conversational Interaction Center (Voca CIC) now supports the latest, most reliable platform available to Microsoft Teams CCaaS applications: Teams Phone extensibility. Voca CIC's new ...
As Microsoft has continued to expand Teams Phone features, companies are often using it to manage inbound calls, in effect utilizing Teams Phone as a lightweight call center. At the same time, many ...
TORONTO, Oct. 22, 2025 /PRNewswire/ - ComputerTalk, a leading provider of customer experience solutions, announced that its ice Contact Center solution has been Certified for Microsoft Teams Phone ...
Taking Microsoft Teams to the next level, Intermedia’s addition of Contact Center to its existing Unified Communications integration unlocks a new standard for seamless collaboration and exceptional ...
Voca Conversational Interaction Center (Voca CIC) enables any Microsoft Teams user to act as an agent through a one-screen, AI-first contact center. AudioCodes is targeting its Microsoft Teams ...
AudioCodes (AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace and customer experience, today announced that its Voca ...