I attended my first DevOps Enterprise Summit (DOES17) in San Francisco this week and watched speakers from large enterprises like Capital One, Disney, Nike, CSG, and more share the lessons learned ...

The CXPA whitepaper makes one point very clear: AI moves faster than traditional CX teams can. Without cross-functional ...

Rush University Medical Center in Chicago achieved Stage 7 on the Healthcare Information and Management Systems Society’s eight-stage Adoption Model for Analytics Maturity, making it the third ...

Theo Veldsman does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond ...

The COVID-19 pandemic has produced and will continue to produce artificial demand and supply shocks, and it will take time to rebalance the equilibrium. All sectors will experience a “bullwhip effect' ...

How to move from promises to results by Ella F. Washington Since the murder of George Floyd, in 2020, I’ve spoken with countless CEOs and chief human resources officers as they responded to the racial ...

Something very complex and wonderful is happening in B2B marketing organizations. It is a transformation of legacy tech strategies, Go-To-Market (GTM) focus and structures that is embracing a customer ...

The T2D3 (triple, triple, double, double, double) acronym has become a well-known goal in the startup scene for achieving unicorn status. Formulating the goal can be easy, but realizing such ...

Chennai-headquartered Apollo Hospitals has achieved Stage 6 accreditations for three HIMSS digital maturity models – the Digital Imaging Adoption Model, the Outpatient Electronic Medical Record ...