Tomorrow, I'll conduct a workshop on decision-making and I thought you might find it helpful to see a summary of what I’m planning to say. The workshop will focus on the following common workplace ...

Are the decisions we make fair and free of bias? More often than not, no. Instead, our choices are dictated by associations we hold that are outside of our conscious awareness. These hidden biases ...

The pace of work has always challenged leaders, but the acceleration brought on by new technology has created a new kind of pressure. Leaders are flooded with information, surrounded by rapid change, ...

The modern workplace demands a shift from top-down directives to employee-led talent management to combat disengagement and improve retention. Former Fortune 500 executive Jenny Bates Heaton advocates ...

Every day, we face choices that ripple through our lives and the lives of others. Sometimes the decision seems simple, what to eat, what to buy, but other times, it’s profound: how to act at work, in ...

Only 45 percent of employees know what’s expected of them at work, according to Gallup’s latest research on workplace engagement. At the same time, an entrepreneur named Nell Wulfhart is charging ...

Teams can make any decision after seeking advice from affected parties and documenting it in an ADR. Use context maps to assign clear ownership of system areas to specific teams. Create architectural ...

A distraught and misguided client reached out to me recently, attempting to understand why her high-pressure decision was, in hindsight, a glaringly wrong one. I asked her why she made the choice she ...