For the past few years, Microsoft's Dynamics CRM and ERP business has been in dotted-line no-man's land, organizationally. When Microsoft unveiled its "One Microsoft" reorg in 2013, the Dynamics ...

Getting the most out of groups is one of a leader's most difficult challenges. Source: Tony Daloisio For most people, life oscillates between solitude and socializing with others, whether one-on-one ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

REDMOND, Wash. — Oct. 29, 2008 — Microsoft Corp. today announced that Choice Hotels International Inc., one of the world’s largest hotel franchisors and the company behind such trusted names in ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

HSO, which is backed by Carlyle Group, has acquired CRM Dynamics, a Mississauga, Ontario-based provider of customer relations management solutions using Microsoft Dynamics 365. No financial terms were ...