Forbes contributors publish independent expert analyses and insights. I cover travel with a focus on safety and sustainability. The pandemic didn't just make offices virtual. It has also made office ...

Thanks to the explosion of AI it is now possible to create artificial intelligence assistants to help with those mundane tasks enabling you to concentrate on more important areas of your business or ...

In recent years, one of the most exciting and fastest-growing areas of AI innovation has been the field of AI-powered virtual assistants. This includes both well-known consumer devices like Amazon’s ...

Virtual assistants joined the workforce in record numbers as the gig sector grew amid the pandemic. Discussions about VAs and gig workers on social media are inspiring others to become entrepreneurs.

Opinions expressed by Entrepreneur contributors are their own. Outsourcing work to overseas contractors has a bad reputation. Decades of U.S. businesses trying to find the cheapest possible labor in ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), the Customer Engagement Company ™, today announced Verint Intelligent Virtual Assistant Professional (IVA Pro) Package ™, a low-code ...

The virtual assistants had more than a decade to become indispensable. But they were hampered by clunky design and miscalculations, leaving room for chatbots to rise. By Brian X. Chen Nico Grant and ...