In Part 1 of this three-part series on “How Does Communication Work?” I introduced the distinction between kinesics (body language, including gestures, eye gaze, and facial expressions) and ...

Forbes contributors publish independent expert analyses and insights. Dr. Cheryl Robinson covers areas of leadership, pivoting and careers. This voice experience is generated by AI. Learn more. This ...

First impressions matter. When we meet someone new, we seldom remain neutral: good or bad, we form an immediate opinion of them—too brash, too boring, engaging, drab, shy, and so on. This is, in large ...