Business Insider asked hotel employees about the red flags to look for when checking into a hotel. Burnt-out light bulbs and dust in common areas may be signs a hotel isn't clean or well-maintained.

A hotel front desk worker was caught off guard when a routine check-in question resulted in an unusually hostile response. For most guests, this question is routine and met with a straightforward ...

Airbnb is losing clients to hotels — but that doesn't mean the latter is always a perfect solution. Some hotels are better than others, and there are a few things guests can look for to see how their ...