6 Cutting-Edge Hotel Technologies That Make Your Stay Better When it comes to hotel customer service, a friendly face, complimentary perks and genuine hospitality used to be the standard. But with the ...

Every hotel should act like your home away from home. While plush bathrobes, fresh bed linens and spotless floors go a long way to ensure a comfortable, relaxing hotel stay, there’s nothing more ...

Opinions expressed by Entrepreneur contributors are their own. After a long day of business meetings, sightseeing or catching up with old friends, travelers appreciate arriving at a comfortable and ...

The majority of travelers are not loyal to any one hotel, and hotels need to focus on creating personalized experiences from customer data to get traveler loyalty, according to a study released this ...

Founders of tech-enabled startups, particularly those that are disrupting industries with high-touch customer service requirements, are used to this challenging line of questioning (whether it is ...

How do you improve a hotel's service? One answer comes from a boutique property in Honolulu, appropriately called the Hotel Renew. The Hotel Renew needs a renewal, according to its management company, ...

When it comes to hotel customer service, a friendly face, complimentary perks and genuine hospitality used to be the standard. But with the evolution of technology, guests no longer expect gracious ...