To continue reading this content, please enable JavaScript in your browser settings and refresh this page. This true omnichannel strategy meets customers where they ...

I remember when John Naisbitt first published Megatrends in 1982 and introduced the idea of high tech/high touch. He was making the case for balance between technology and human touch, and it made ...

Advanced technology driven by artificial intelligence (AI) can drive meaningful improvements in healthcare delivery, but it must be used in concert with an empathetic human touch to deliver a ...

After thoroughly enjoying myself at last Sunday night's Temptations concert, I went looking for my copy of John Naisbitt's “Megatrends: 10 New Directions Transforming Our Lives.” Published in the ...

In addition to talking trends and giving a thorough overview of business conditions affecting his audience, PMA President Bryan Silbermann always brings up a couple of thought-provoking ideas during ...

Launch of Positivity combines technology, research and human touch to drive corporate culture and bottom line results. Chicago, IL, November 1, 2012: As the economy struggles and organizations ...

"Our patients want us to be high tech, they want us to be up to date, they want us to be using the latest things, they want us to be technoperfect," Dr. Emmott said. But bottom line, they want a ...

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This true omnichannel strategy meets customers where they are. Bestselling author and futurist John Naisbitt coined the term “high tech/high touch” when he coauthored a book by that name in 1999. Its ...

When you think about computer technology, you probably don't think about a warm, sympathetic environment that fosters close interaction between dentist and patient. But computer technology can indeed ...