Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Many enterprises have moved to a hybrid or remote work model, signaling a need for IT teams to use remote desktop software to access workforce devices at any time. Getty Images/iStockphoto With the ...

While similar in scope and use cases, the collaboration features, pricing, and supported operating systems set these two remote desktop options apart. The ability to access a remote machine is often ...

The purpose of remote access software, sometimes also called remote desktop software or remote control software, is to let you control a computer remotely from another computer. This can be useful ...

Funk Software Inc. in Cambridge, Mass., has announced Proxy 5.0, a new version of its remote control software designed to make it easier for help desk workers to support remote desktops. The new ...

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