Despite an industry-wide transition to value-based payment models that incentivize preventive care and proactive communication between health plans and members, commercial health plans are missing the ...

Despite significant investment by health plans in new digital tools and improved customer engagement, member satisfaction ...

Fewer than a third of people with commercial coverage say that their plans represent a "trusted partner" in their health, ...

Faced with surging hospital costs and mounting pressure on household budgets, Oregon officials are mulling a hard cap on commercial insurance payments to hospitals in hopes of controlling costs. The ...

Members’ overall satisfaction with their commercial health plans fell 13 points year over year, according to a new study by J.D. Power. The decline was driven by dissatisfaction with customer service, ...

Jan 25 (Reuters) - Elevance Health Inc (ELV.N), opens new tab said on Wednesday that the growth in the insurer's commercial business is expected to keep concerns over attrition in Medicaid membership ...

Rather than depending on insurance companies to manage the cost and quality of care, employers can use their health insurance benefit designs to create a more effective market, putting clinicians and ...

The lack of commercial coverage for digitally enabled care is a roadblock to affordable access to these medical services, according to the American Medical Association. The model of integrating ...

Commercial health insurers suffered a 90% decrease in underwriting income last year as fewer people signed onto group health and instead moved into individual coverage on an exchange or a Medicaid ...