Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

The best helpdesk software is Zendesk, with solid customization tools, exemplary help and support options, and more features than any helpdesk software we tested. However, this doesn’t mean Zendesk is ...

Modern help desk software has to fulfill many requirements nowadays. It must simultaneously satisfy the needs of the customers, the support agents and the company. Customers should feel comfortable ...

Handling support requests is about more than just answering the phone. It's also essential to track and manage support issues from the initial inquiry to the ultimate resolution. That's where help ...

The Best Help Desk Software Whether your goal is customer support or fixing IT issues, help desk software has your back. We test and rate leading help desk systems to find the ones that will help keep ...