Facebook has bold ambitions for its Messenger platform, following the announcement of new features, services and the launch of bots—chat-based interfaces designed to simulate human conversation and to ...

CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Facebook today heralded the promise of chatbots, while also acknowledging that the much-hyped technology is still in its infancy. Speaking to investors after its quarterly earning announcement, chief ...

Real human friends are soon to be out-of-date in Silicon Valley. Instead, your new social media friend will be an artificial intelligence bot, according to one executive from Meta, Facebook and ...

Those are descriptions from federal politicians and child-safety advocates of the “sensual” and “romantic” chats Meta allowed its artificial intelligence bots on Facebook, Instagram, and WhatsApp to ...

Facebook has become the latest communications platform to embrace the burgeoning field of automated bots by launching its own suite of developer tools for its Messenger communication app at the F8 ...

Last month, a new social-media app started making the rounds. On SocialAI, the pitch goes, you’re always the “main character,” you’ll always get engagement, your replies will always be full, and ...

It’s been a year since Facebook announced the launch of chatbots on Messenger, and although bots have not yet been perfected, they’ve had a huge impact in the way modern consumers interact with brands ...

The post that appeared on Buffy Sobol Johnson’s Facebook feed gave the Lakeville resident pause. “What was your experience with the worst restaurant in Lakeville?” someone recently asked, unleashing a ...