In our rapidly evolving digital world, AI employees (also known as AI agents) are already becoming a transformative force in traditional workplaces. It is possible that in the next two or three years, ...

With an ever-increasing investment going toward integrating generative artificial intelligence into a seemingly infinite number of workflows, a critical question started to trickle into our ...

Artificial intelligence energized enterprise software and has become a ubiquitous part of the modern workplace. Yet, the nuance of how these systems become incorporated and, ultimately, used on a ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. BNY chief information officer Leigh-Ann Russell tells the Wall ...

They have performance reviews. Human managers. Email addresses. Logins. But they're not human. Bank of New York Mellon says it has over 100 digital employees working on everything from payment ...

In the rapidly advancing HR technology space, artificial intelligence is transforming key workforce responsibilities, not the least of which is optimizing the employee benefits experience. Today's ...

Ally is one of the most digitally advanced banks in the U.S. and it’s betting big on emotional intelligence. Here’s why ...